Responsible Gaming

Gambling should be an entertaining activity, not a way to make money or solve financial problems. LeoVegas Casino supports informed and responsible play for eligible adults in Australia. Take time to understand the risks, set limits before you play and use available account controls to keep gambling within your personal boundaries.

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Gamble for entertainment

Online casino games are designed for entertainment. They involve chance, and there is no guaranteed method of winning. You may lose money, so you should only gamble with funds you can afford to lose without affecting essential expenses, financial commitments or your general wellbeing. Gambling should never be treated as a source of income, a financial plan or a way to recover money that has already been lost.

Table of contents

Before opening a game, consider whether you are gambling because you want to enjoy the activity or because you feel pressure to win, escape a problem or change your financial situation. If gambling is being used to manage stress, loneliness, anxiety or other difficult feelings, taking a break and speaking with a trusted person may be a useful first step.

Responsible gambling means making decisions while you are calm and able to think clearly. Do not gamble when you are affected by alcohol, medication or other substances, or when you are feeling distressed, angry or under pressure. Never borrow money, use essential household funds or sell possessions to fund gambling. Do not allow another person to use your account, and do not use someone else's account.

View gambling as paid entertainment, not as a way to earn money.
Decide how much time and money you are comfortable spending before you begin.
Keep gambling separate from rent, bills, food, savings and other important expenses.
Accept that losses are part of gambling and cannot be recovered by playing more.
Take regular breaks and stop when your planned time or budget has been reached.

Plan your play before you start

A simple plan can help you stay in control. Set a gambling budget that reflects your personal circumstances and treat that amount as an entertainment cost. Consider setting both a spending limit and a time limit. A budget should be realistic, should not rely on future winnings and should not reduce the money available for everyday needs.

Keep a record of your deposits, withdrawals and time spent playing if this helps you understand your habits. Your account history may help you review your activity, but it should not be used to justify further play after a loss. Previous results do not predict future results. Random games are not more likely to pay out because you have lost, and a win does not mean another win is due.

Avoid chasing losses. Chasing means continuing to gamble, increasing stakes or depositing additional funds because you want to win back money lost earlier. This can quickly turn an affordable activity into a financial problem. If you notice this pattern, stop playing, use an account break or self-exclusion option where available, and seek support.

Questions to ask yourself

Can I afford the amount I intend to spend after paying my normal expenses?
Have I decided in advance when I will stop, whether I win or lose?
Would I be comfortable telling someone I trust how much time and money I spend gambling?
Am I gambling because I want to, or because I feel worried, bored, upset or under financial pressure?
If I lost this money, would it affect my household, savings or ability to pay bills?

Use the controls available to you

Account controls can help you manage your gambling. Depending on the features available to your account and applicable requirements, you may be able to set deposit, spending or loss limits, apply session reminders, request a temporary break or choose self-exclusion. These tools are intended to support your decisions and should be selected before you begin playing whenever possible.

Choose a limit that fits your budget, not an amount based on what you hope to win. Check the terms of each control carefully, including when it takes effect, how long it remains active and whether changes may be subject to a waiting period or other restriction. If you are unsure how a control works, do not continue gambling until you understand it.

A temporary break can create space away from gambling. During a break, do not try to work around the restriction by opening another account, using another person's account or accessing another gambling service. If you feel that a break is not enough, consider self-exclusion. Self-exclusion is a stronger step intended for people who want to prevent themselves from gambling for a specified period or until further notice, subject to the arrangements that apply.

Set a deposit or spending limit before your next session where the option is available.
Use reminders or activity information to remain aware of time spent playing.
Take a cooling-off period if gambling stops feeling enjoyable or controlled.
Use self-exclusion if you want to stop gambling rather than simply reduce it.
Do not attempt to bypass a limit, break or exclusion by using another account or another person's details.
Review your settings when your personal circumstances change.

You can also take practical steps outside your account. Remove saved payment details if appropriate, avoid keeping gambling apps or pages open, and ask your bank or payment provider whether gambling transaction controls are available to you. These steps may provide an additional barrier, but they do not replace a clear decision to stop or support from a qualified service.

Recognise signs that gambling may be a problem

Problem gambling can develop gradually. It is not defined only by the amount of money spent. The effect on your time, relationships, work, study, health and emotions is also important. A person can experience gambling harm even when they do not gamble every day or when they have not yet experienced a large financial loss.

Thinking about gambling frequently or feeling restless when trying to stop.
Spending more time or money than you planned.
Increasing the amount you gamble to achieve the same excitement.
Trying to win back losses or believing a win is due.
Hiding gambling activity, deposits, losses or account information from others.
Borrowing money, missing payments or selling belongings because of gambling.
Arguing with family, friends or colleagues about gambling.
Losing sleep, feeling anxious, low or irritable after gambling.
Neglecting work, study, health, relationships or other activities.
Trying to cut down or stop but returning to gambling repeatedly.

One or more of these signs is a reason to pause and review your gambling. You do not need to wait until a crisis before asking for help. Stop gambling, use the strongest available account restriction that suits your situation and talk with someone you trust. Support is available from gambling counselling and community health services in Australia, and a qualified professional can help you make a plan without judgement.

If you are worried about someone else

Gambling harm can affect partners, relatives, friends and other people in a household. If you are concerned about someone, choose a calm time to explain what you have noticed and how it affects you. Avoid lending money to cover gambling losses or making promises that hide the problem. Encourage the person to use a break or self-exclusion option and to seek professional support. Protect your own finances and wellbeing, and seek advice if you feel unsafe or under pressure.

Age, account safety and getting support

LeoVegas Casino is intended for adults who meet the applicable legal requirements. Do not allow children or other unauthorised people to access your account or gambling devices. Keep your login information private, use appropriate device security and sign out when you have finished. If you believe another person has accessed your account, stop using it and contact the relevant support channel through the website.

If you are under the legal gambling age, do not create an account, deposit funds or play. Parents and carers can reduce the risk of underage access by using device passwords, parental controls and secure payment settings. These measures should be combined with open, age-appropriate conversations about the risks of online gambling.

If gambling is causing financial, emotional or relationship difficulties, consider contacting an Australian gambling support service, a financial counsellor, a doctor or another qualified health professional. You can also speak with a trusted family member or friend and ask them to support your decision to take a break. If you feel at immediate risk of harming yourself or someone else, contact emergency services or seek urgent help in your area.

Responsible gaming is a shared responsibility. LeoVegas Casino provides information and account features intended to help players make informed choices, while each player remains responsible for deciding whether, when and how much to gamble. If gambling no longer feels controlled or enjoyable, the safest choice is to stop and seek support.

Set a personal limit before playing.
Never chase losses.
Take a break when you feel uncomfortable or pressured.
Use self-exclusion if you want to stop gambling.
Ask for help early rather than waiting for problems to grow.