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Cookies Policy

This Cookies Policy explains how LeoVegas Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy, which provides further information about how personal information may be collected, used, stored and disclosed.

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What cookies are

Cookies are small text files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device or remember information about a visit. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functions, measurement, security or advertising activities.

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We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies. In this policy, the term cookies is used to refer to cookies and similar technologies unless a specific distinction is required.

Cookies do not usually identify you by name on their own. Depending on how they are used and combined with other information, however, cookie information may be linked to an account, device or online activity. Where information collected through cookies is personal information, it will be handled in accordance with applicable privacy requirements and our Privacy Policy.

Why we use cookies

Cookies can help us provide a reliable, secure and more useful online service. They may remember selections made during a session, help pages load correctly, protect the website from suspicious activity and provide information about how visitors interact with our content. They may also help us understand which features are useful and whether our communications or promotional activities are effective.

  • Support secure sign-in, account functions and session management.
  • Remember preferences, language settings or other choices made on the website.
  • Maintain website performance, stability and security.
  • Understand traffic, navigation patterns and general use of the website.
  • Measure the performance of marketing, promotional or informational campaigns where permitted.
  • Show content or communications that may be more relevant to your interests, subject to your choices and applicable law.

Types of cookies we may use

The cookies used on a website can change as features, services and technical providers change. The categories below describe the general purposes for which cookies may be used. A single cookie can sometimes support more than one purpose.

Strictly necessary cookies

These cookies are needed for core website functions. They can support navigation, security controls, account access, fraud prevention, session continuity and other functions necessary to provide a service you have requested. Without them, parts of the website may not work correctly. Where permitted by applicable law, strictly necessary cookies may be used without a separate consent choice because they are required for the operation or security of the website.

Preference and functionality cookies

Preference cookies remember choices so that the website can respond to you more consistently. For example, they may remember display preferences, cookie choices or settings made during a visit. Functionality cookies can support optional features and help reduce the need to enter the same information repeatedly. If you refuse these cookies, some preferences may not be retained and certain features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information such as the pages visited, the length of a session, the links selected, the type of device used and whether an error occurred. This information is generally used in an aggregated or statistical way to improve content, performance, accessibility and the overall online experience. Analytics information is not intended to determine the identity of an individual unless this is explained and permitted under applicable requirements.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand visits from promotional channels or make content more relevant. These cookies may be provided by third parties acting on their own behalf or providing services to us. They can sometimes recognise a browser or device across different websites. You may be able to refuse these cookies through our preference tool or your browser settings. Refusing them should not prevent you from using essential website functions.

Session and persistent cookies

Session cookies are generally removed when you close your browser or end a session. Persistent cookies remain on a device for a set period or until they are deleted. The length of time a cookie remains can vary according to its purpose, the settings of the service provider and applicable requirements. We aim to use information for appropriate purposes and to retain it only for as long as reasonably required.

Third-party services, privacy and updates

Some cookies or similar technologies may be provided by third parties that help operate, secure, analyse or promote the website. These providers may process information in accordance with their own privacy notices and contractual arrangements. The use of a third-party service does not mean that every third-party technology is active for every visitor. The technologies in use can depend on your location, device, browser, consent choices and the features you access.

Third-party providers may process information in Australia or overseas, depending on where their services and systems operate. Any handling of personal information will be subject to applicable privacy requirements and the arrangements relevant to that service. Our Privacy Policy contains further information about personal information, service providers, overseas disclosures, security, retention and your privacy rights.

Cookies may collect technical or usage information such as an internet protocol address, browser type, device type, operating system, approximate location, referral source, pages viewed, dates and times of access, and interactions with website features. The information collected will depend on the cookie or technology. We may use this information to maintain security, detect unusual activity, improve services, understand website performance and support responsible operation of the online environment.

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be made available on this page and will show the relevant revision date where appropriate. If a change materially affects your choices, we may provide additional information or request consent where required. You should review this policy from time to time so you remain aware of how cookies are used.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the support or contact channel made available through the LeoVegas Casino website. We may need information about your browser, device, account or the date of your visit to investigate a technical or privacy query. Please do not send sensitive account information unless it is specifically requested through a secure channel.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the information in this policy. Where consent is required for optional cookies, we will seek consent through the available preference mechanism and provide a way to change that choice.